filters
state:
Show
city:
Show
category:
Show
product:
Show
I have purchased many gold coins, bars, silver coins, and silver bars over the years from Apmex. Never had a problem ordering from them and always received my items in a timely manner and have always been happy with the products received. My problem with them came up...
Read more
Anonymous
Scott

Sorry to hear that you are unhappy.This must be your first time selling gold back to a coin dealer.Its that way with all of them.Sell it on Craigslist.

3.8
Product
#1059950
Reply to reviews
I have made several pm purchases from this company and am absolutely blown away by their exceptional customer service and very prompt delivery. I pay by wire by 10am and my pms are delivered the following day. Not being used to this, I am very impressed. this doesnt...
Read more
#1057242
Reply to reviews
Web page said order rejected. Customer service unable or unwilling to explain what rejected means or even confirm the status of the order in multiple calls. After two weeks the order status changed from rejected to "cancelled at customers request". Metal prices going...
Read more
#1047839
Reply to reviews

Short Review on February 18, 2017

Apmex
#1010358
4.8
Details
Great experience sent me exactly what i ordered in a timely fashion..
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Apmex Customer Care Review

Apmex
#980720
1.1
Details
Poor customer service. As the girl at apmex told me, "we get so many angry customers, it's hard to be nice and helpful" and "we are told to tell unhappy customers that they don't have to buy from apmex".
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability
Reliability
Staff
Value for money
Website

Apmex Shipping Service Review

Apmex
#976849
3.0
Details
Paid for overnight shipping and their *** poor excuse for shipping 2 days late was, " we got extremely busy" ... well DONT SELL OR CHARGE FOR SOMETHING YIU CANNOT FULLFILL !!! Will NOT BUY FROM THEM AGAIN!!!
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Apmex Shipping Service Review

Apmex
#970794
3.4
Details
Did not recieve complete order#
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Apmex - Damaged Item Sent back to me as replacment
Apmex - Damaged Item Sent back to me as replacment
Apmex shipped a silver bullet as part of a larger order of silver. They packed it loose in the cardboard box. It shot through the box and was damaged. They offered only a replacement for this silver bullet that was damaged. When the replacement arrived I found that...
Read more
3.1
I liked
  • Variety of options when buying precious metals
#1029769
Reply to reviews
I have purchased silver in all weights from Apmex and am generally satisfied. However, I noted some bluish-green discoloration on the 1/4 ounce "quarter" sized rounds, which makes me think there may be copper underneath. Therefore these coins are not true silver. The...
Read more
Anonymous
Anonymous

I agree with Terry. If you truly think they are fake, take it to a jeweler or someone who can tell you for sure. Putting an uneducated opinion here is irresponsible.

Anonymous
Terry

Silver frequently tarnishes... YOU have no idea what you are talking about

3.1
I liked
  • Obtaining good quality silver at a good price
I didn't like
  • Getting fake silver not good
#1012899
Reply to reviews
After establishing a "business" relationship with APMEX for my firm, and doing some business with them, they send me the following email: "As I said previously, we have a new application process that vendors are required to complete to become, or retain status, of...
Read more
#1009793
Reply to reviews
This is the third time we have ordered silver or gold from Apmex and it is the first time we have had this problem, but it is kind of a big problem. The order was for 2 gold bars and when the package arrived only one of the bars was included. In my mind there is...
Read more
2.5
I didn't like
  • Not getting what i ordered
#1004911
Reply to reviews
In every transaction I've had with Apmex, they have been a pleasure to do business with. On on occasion I unknowingly included an expensive gold bar and Apmex contacted immediately upon receiving my shipment. Their quoted prices to me have always been accurate and they...
Read more
5.0
#999242
Reply to reviews
Apmex - Customer Care Review
Apmex has a clever buying scam. You ship the gold per instructions. They accept it = good condition . They crush/tear a corner rip the ounce of gold out the corner. Then email you demanding you sign a release form releasing them from any payment due to box being...
Read more
#999082
Reply to reviews
I am a bit confused by the bulk of the reviews for APMEX. I am wondering first and foremost: 1) did you get your Metal or not??? In cascading order I am interested in the following: 2) Were there any detectable problems with metal purity or weight? 3) Any stories of...
Read more
Anonymous
AMPEX Cstmr N TX

First time buyer from APMEX all went ok , shipped on time , package very well wrapped , plane box , ALL items ordered complete , in plastic tubes , and covers for some items...

#998379
Reply to reviews