I have purchased many gold coins, bars, silver coins, and silver bars over the years from Apmex. Never had a problem ordering from them and always received my items in a timely manner and have always been happy with the products received. My problem with them came up...Read more
I have made several pm purchases from this company and am absolutely blown away by their exceptional customer service and very prompt delivery. I pay by wire by 10am and my pms are delivered the following day. Not being used to this, I am very impressed. this doesnt...Read more
Web page said order rejected. Customer service unable or unwilling to explain what rejected means or even confirm the status of the order in multiple calls. After two weeks the order status changed from rejected to "cancelled at customers request". Metal prices going...Read more
Apmex - Bought 2 ATB 5OZ SILVER QUARTERS didn't have the. 999 fine s
Sent 1 back WAS told that I would get replacement. Other coin the 7 day window of return was out. So I guess I get to just accept the coin was fake. THANKS APMEX
Short Review on February 18, 2017
Great experience sent me exactly what i ordered in a timely fashion..
Apmex Customer Care Review
Poor customer service. As the girl at apmex told me, "we get so many angry customers, it's hard to be nice and helpful" and "we are told to tell unhappy customers that they don't have to buy from apmex".
Apmex Shipping Service Review
Paid for overnight shipping and their *** poor excuse for shipping 2 days late was, " we got extremely busy" ... well DONT SELL OR CHARGE FOR SOMETHING YIU CANNOT FULLFILL !!! Will NOT BUY FROM THEM AGAIN!!!
Apmex shipped a silver bullet as part of a larger order of silver. They packed it loose in the cardboard box. It shot through the box and was damaged. They offered only a replacement for this silver bullet that was damaged. When the replacement arrived I found that...Read more
I have purchased silver in all weights from Apmex and am generally satisfied. However, I noted some bluish-green discoloration on the 1/4 ounce "quarter" sized rounds, which makes me think there may be copper underneath. Therefore these coins are not true silver. The...Read more
- Obtaining good quality silver at a good price
I didn't like
- Getting fake silver not good
After establishing a "business" relationship with APMEX for my firm, and doing some business with them, they send me the following email: "As I said previously, we have a new application process that vendors are required to complete to become, or retain status, of...Read more
This is the third time we have ordered silver or gold from Apmex and it is the first time we have had this problem, but it is kind of a big problem. The order was for 2 gold bars and when the package arrived only one of the bars was included. In my mind there is...Read more
I didn't like
- Not getting what i ordered
In every transaction I've had with Apmex, they have been a pleasure to do business with. On on occasion I unknowingly included an expensive gold bar and Apmex contacted immediately upon receiving my shipment. Their quoted prices to me have always been accurate and they...Read more
Apmex has a clever buying scam. You ship the gold per instructions. They accept it = good condition . They crush/tear a corner rip the ounce of gold out the corner. Then email you demanding you sign a release form releasing them from any payment due to box being...Read more
I am a bit confused by the bulk of the reviews for APMEX. I am wondering first and foremost: 1) did you get your Metal or not??? In cascading order I am interested in the following: 2) Were there any detectable problems with metal purity or weight? 3) Any stories of...Read more
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