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Web page said order rejected. Customer service unable or unwilling to explain what rejected means or even confirm the status of the order in multiple calls. After two weeks the order status changed from rejected to "cancelled at customers request". Metal prices going...
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#1047839
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Apmex - Damaged Item Sent back to me as replacment
Apmex - Damaged Item Sent back to me as replacment
Apmex shipped a silver bullet as part of a larger order of silver. They packed it loose in the cardboard box. It shot through the box and was damaged. They offered only a replacement for this silver bullet that was damaged. When the replacement arrived I found that...
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3.1
I liked
  • Variety of options when buying precious metals
#1029769
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I have purchased silver in all weights from Apmex and am generally satisfied. However, I noted some bluish-green discoloration on the 1/4 ounce "quarter" sized rounds, which makes me think there may be copper underneath. Therefore these coins are not true silver. The...
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Anonymous
Anonymous

I agree with Terry. If you truly think they are fake, take it to a jeweler or someone who can tell you for sure. Putting an uneducated opinion here is irresponsible.

Anonymous
Terry

Silver frequently tarnishes... YOU have no idea what you are talking about

3.1
I liked
  • Obtaining good quality silver at a good price
I didn't like
  • Getting fake silver not good
#1012899
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Short Review for February 18, 2017, Plc_in_time_delivery

Apmex
#1010358
4.8
Great experience sent me exactly what i ordered in a timely fashion..
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Apmex Customer Care Review

Apmex
#980720
1.1
Poor customer service. As the girl at apmex told me, "we get so many angry customers, it's hard to be nice and helpful" and "we are told to tell unhappy customers that they don't have to buy from apmex".
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Apmex Shipping Service Review

Apmex
#976849
3.0
Paid for overnight shipping and their *** poor excuse for shipping 2 days late was, " we got extremely busy" ... well DONT SELL OR CHARGE FOR SOMETHING YIU CANNOT FULLFILL !!! Will NOT BUY FROM THEM AGAIN!!!
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Apmex Shipping Service Review

Apmex
#970794
3.4
Did not recieve complete order#
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After establishing a "business" relationship with APMEX for my firm, and doing some business with them, they send me the following email: "As I said previously, we have a new application process that vendors are required to complete to become, or retain status, of...
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#1009793
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This is the third time we have ordered silver or gold from Apmex and it is the first time we have had this problem, but it is kind of a big problem. The order was for 2 gold bars and when the package arrived only one of the bars was included. In my mind there is...
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2.5
I liked
  • Online experience
I didn't like
  • Not getting what i ordered
#1004911
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In every transaction I've had with Apmex, they have been a pleasure to do business with. On on occasion I unknowingly included an expensive gold bar and Apmex contacted immediately upon receiving my shipment. Their quoted prices to me have always been accurate and they...
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5.0
#999242
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Apmex Customer Care Review
Apmex has a clever buying scam. You ship the gold per instructions. They accept it = good condition . They crush/tear a corner rip the ounce of gold out the corner. Then email you demanding you sign a release form releasing them from any payment due to box being...
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#999082
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I am a bit confused by the bulk of the reviews for APMEX. I am wondering first and foremost: 1) did you get your Metal or not??? In cascading order I am interested in the following: 2) Were there any detectable problems with metal purity or weight? 3) Any stories of...
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Anonymous
AMPEX Cstmr N TX

First time buyer from APMEX all went ok , shipped on time , package very well wrapped , plane box , ALL items ordered complete , in plastic tubes , and covers for some items...

#998379
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i have never purchased from apmex i am considering just reading the reviews and when i was reading the reviews especially the bad ones, a lot of the comments where not bad like this one for example "just know that if you sell your gold back to apmex, you will not get...
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#979339
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Bought gold ounce for Christmas present, Ok'ed extra charges for QuickShip. Been looking for UPS, never came. Called customer service for some answers, got answers, but they were not the ones I wanted. My item had not even shipped yet, "shipping was behind" . As far as...
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#974569
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