Product: Apmex Shipping Service Clear all filters (13 of 13 reviews match)
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Apmex - Damaged Item Sent back to me as replacment
Apmex - Damaged Item Sent back to me as replacment
Apmex shipped a silver bullet as part of a larger order of silver. They packed it loose in the cardboard box. It shot through the box and was damaged. They offered only a replacement for this silver bullet that was damaged. When the replacement arrived I found that...
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3.1
Product
Apmex Shipping Service
I liked
  • Variety of options when buying precious metals
#1029769
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This is the third time we have ordered silver or gold from Apmex and it is the first time we have had this problem, but it is kind of a big problem. The order was for 2 gold bars and when the package arrived only one of the bars was included. In my mind there is...
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2.5
Product
Apmex Shipping Service
I didn't like
  • Not getting what i ordered
#1004911
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Bought gold ounce for Christmas present, Ok'ed extra charges for QuickShip.Been looking for UPS, never came. Called customer service for some answers, got answers, but they were not the ones I wanted. My item had not even shipped yet, "shipping was behind" . As far as...
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Product
Apmex Shipping Service
#974569
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I have ordered 6 times from Apmex in the past 2 months. Never a delay until today. I was told there would be a shipping delay on RMC 1 ounce silver bars. My hunch is that this is going to become more and more commonplace going forward. Something's up..
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Anonymous
Anonymous

6 orders in two months, 1 with a 1 day delay. Get real man this is not an issue. And something's up. Yea I figure APMEX is going to *** out of you HUGE order, they will all pr...

APMEX
APMEX

We're sorry if we've caused any concern by informing you of the delay. We figured notifying you of it in advance was better than saying we were sorry when you call to ask why ...

3.8
Product
Apmex Shipping Service
#918338
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I ordered a item from Apmex. after 10 day, I did a tracking on the item and noticed that it was in Oklahoma and had not moved. I contacted EBay who contacted Apmex of my concerns. Ebay advised me that they would have to wait five days before they could get involved....
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APMEX
APMEX

We apologize for the delay with the delivery of your package. We had a few orders shipped to California that appeared to have never left Oklahoma City. All were deemed lost an...

1.0
Product
Apmex Shipping Service
I didn't like
  • Waste of my time
#910394
Reply to reviews
Watch out from this place i order and after i make the order they told me i should receive it with in 3 days after 3 days i called back they said o ill be shipped out today 4 days latter your mailing address is not the same on file i correct the address and they will...
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APMEX
APMEX

We apologize for any confusion about ordering from APMEX and paying by credit card. You absolutely must ship to the card holder's billing address. It sounds like perhaps this ...

1.0
Essex County, New Jersey
Product
Apmex Shipping Service
I didn't like
  • Eeeee
  • I did not like
#838678
Reply to reviews
I ordered and and paid for gold bullion on 3/14/15 and it took them almost a week to ship it out. They stated "All of our listings state the orders will ship in 2 to 4 business days an we work hard to please our customers" blah blah, but this was not the case at all I...
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Anonymous
Anonymous

same case as me, it takes them 5 business days to ship out, and takes A WEEK to be arrived in here via UPS expedited service. OMG! The shipping fee costs $39.99 international ...

Anonymous
Anonymous

Those are approx but close enough dates. If urs shipping in time u state thats pretty darn good.

Product
Apmex Shipping Service
#615436
Reply to reviews
I received a Free Shipping Coupon from APMEX while waiting for my ordered to ship. I emailed and called only to learn that they would not honor their own coupon. I explained to two different levels of support and neither one was willing to correct my problem. There...
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APMEX
APMEX

We're sorry for the confusion and hope that our response helps clear some things up. 1: In 2014 on Black Friday and then through the month of December, we were offering Free S...

1.0
Product
Apmex Shipping Service
#565975
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DO NOT BUY FROM APMEX. Ipurchased bullion from APMEX and Bullion exchange, both on ebay. bullion exchange delivered my purchase before apmex even put any shipping information, which they didn't. customer service was aweful. they told me ebay dictated that a 4 day hold...
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Anonymous
Fcr

You are not alone. This company is a scam outfit, probably working out of a storage facility.

Anonymous
APMEX

Rick: After further review into your order with our customer service team we found that because of the dollar amount of your order it was a 4 day hold as that is our agreement...

1.0
Product
Apmex Shipping Service
#543187
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I ordered a small amount of gold from APMEX from their website. Succesfully. I received the "Thank you for ordering" email from them. The next day, I got an email that said I had to call them. When I called, the customer service lady told me that there were...
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Anonymous
Anonymous

Ur details of order sound fishy really want ur precious metals and ur info on what u buy at ur neighbours house? Kind a risky and any dealer or large dollae item would fail th...

Anonymous
Waynenevada

They send it to the wrong address you still want your gold there Fulk this is why they do that you would cry if it wasn't delivered to the right address you cry if I think the...

Product
Apmex Shipping Service
#432931
Reply to reviews

Apmex Shipping Service Review

#976849
3.0
Details
Paid for overnight shipping and their *** poor excuse for shipping 2 days late was, " we got extremely busy" ... well DONT SELL OR CHARGE FOR SOMETHING YIU CANNOT FULLFILL !!! Will NOT BUY FROM THEM AGAIN!!!
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Apmex Shipping Service Review

#970794
3.4
Details
Did not recieve complete order#
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Apmex Shipping Service Review

#876071
5.0
Details
BEEN BUYING FROM APMEX FOR 3 yrs. THEY MESSED UP 1 OF MY ORDERS AND SENT ME SOMEONE ELESES ORDER DOUBLE OF WHAT I HAD ORDERED. I CALLED THEM AND THEY FIXED IT RIGHT AND SENT AN EXTRA OUNCE OF SILVER FOR THE INCONVOENCE ........5 STARS FTOM ME
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website