3.1K views
Not resolved
4 comments

We purchased APMEX "MindDirect" 2012 (S) San Francisco minted silver eagles in tubes of 20. We sent these SF Eagles to NGC for authenticated and grading and NGC stated that unless the SF Eagle was sent to them in the original mint green (Monster Box) with the original mint strapping intact they can't authenticate them as being from the SF Mint, thus treated as regular eagle (bullion).

Here is a reply from NGC when I questioned why the coins were not authenticated as being (S) San Francisco Minted Coins:

Thank you for your email. The only way to get the (S) no S mint mark on the label is to send the coins in the monster box with the strap still in tact.

Please feel free to email or call us should you have any further questions.

Thank you,

Lisa

Lisa Berzins

NGC Customer Service | Numismatic Guaranty Corporation

p. 800-642-2646 x134 | f. 941-360-2553

NGCcoin.com

NGC, NCS, PMG and CGC are members of the Certified Collectibles Group

We have complained to APMEX and the customer rep refused to acknowledge the problem, I asked to speak with a supervisor I was told that someone would call me back, no one called.

They still advertise these coins as being SF Minted eagles knowing that they can not be authenticated as such.

Monetary Loss: $1.

Had an Experience with Apmex?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1107328

Also, APMEX had to open the green "monster box" to apply the APMEX "mint direct" shrink wrap tube label to each tube of 20 coins.If you want a "banded" box, simply order a plain monster box, not 25 APMEX "mint-direct" tubes.

APMEX has handled over 100 transactions from me, buys and sells, 100% good.

Anonymous
#1107326

Your complaint makes no sense.You bought some very nice silver bullion coins and there was no problem.

Sending your coins away for someone to authenticate and grade makes no sense. That coin has no "mint mark" stamped into the metal for 2012; others sometimes do. It's a perfectly fine bullion coin; there is no need to send it away to have someone handle them and charge you a fee and also pay for two trips in the mail, and what if they leave fingerprints on them or send back the wrong coins? Silver will tarnish and should not be handled without clean gloves, if at all.

You should buy a 500-box to keep and one extra one to handle or look at. You need to learn more about precious metals investing before filing silly complaints.

I hope other people can learn from your mistake.

Anonymous
Cincinnati, Ohio, United States #707397

do your homework b4 u purchase.If the (S) IS PARENTHETICAL, AND I AM SUREITWAS, YOU HAVE NO COMPLAINT.

Maybe misled at most.

Never buy coins ar a home shopping network you pay dbl what they are worth.

Anonymous
#565779

WHAT IS IT YOU DON'T UNDERSTAND I FEEL LIKE IT IS MORE THAN REASONABLE POLICY BY NGC THAT THEY WILL EVEN CERTIFY ANY OF THEM ,IF THE BANDING SEAL OF A MONSTER GREEN BOX IS BROKEN THERE IS NO WAY FOR NGC TO KNOW IF THE ORIGINAL COINS HAVE BEEN SEARCHED OR SUBSTITUTED WITH SOMETHING ELSE, APMEX SF MINT CLAIM MAY BE VERY WELL DOCUMENTED THROUGH ORDERS AND INVOICING AND IMAGE GENERATION ,BUT EVEN THOUGH THEIR ADVERTISEMENT MAY BE DOCUMENTED AS TRUE,IF A SEAL IS COMPROMISED ,IT IS COMPROMISED AND NGC CAN NOT DO ANYTHING WITH THEM AT THAT POINT WITHOUT COMPROMISING THEIR OWN INTEGRITY,IF YOU WANT CERTIFIABLE ,THE MINT SEAL MUST BE UNCOMPROMISED,UNLESS THEIR ADVERTISING CLAIMED TO BE MINT SEALED AND CERTIFIABLE AND THEY WERE NOT ,YOU HAVE NO COMPLAINT ,BOTTOM LINE IS THE ADVERTISEMENT MUST SAY MINT SEALED AND OR CERTIFIABLE

You May Also Like

Apmex - Sent very poor quality silver and would not pay to expedite replacements Apmex "You can see the markings, especially on the right-hand coin. It is a shading covering the lower-left. The company refused to expedite shipping and in fact told me that a 10..." Read more World Financial Group - My God! People, Run - FLEE, FAST AS YOU CAN - From This Nightmare!!! World Financial Group "Not trying to kill your dreams here. I’m trying to -save- you, your families, your friendships, and your money from this endless soul-sucking NIGHTMARE. I worked full-time for WFG in..." Read more World Financial Group - Transamerica *KEEPS* Your FFIUL Money When You Die World Financial Group "A shocking dirty little secret of Universal Life policies: you LOSE all your policy's cash value when you croak. This is true of Transamerica’s Financial Foundation Indexed Universal Life (FFIUL)..." Read more World Financial Group - WFG is a Great Way to Go BROKE and LOSE FAMILY and FRIENDS World Financial Group "Mr/Ms WFG No-name from Nowhere. Please spare us your big fat lie about "many big earners" at WFG. It's total bull cr*p and you know it. Here I give you..." Read more Wish - My account is bared Wish "I have submitted everything that was said to be required to lift the bar on my account but it is still bared. I do not know what I must do..." Read more Ron Carter Hyundai - Dealership Fraud/ Bad General Manager and Sales Manager Ron Carter Hyundai "ks and snakes!! DO NOT GET YOUR VEHICLE HERE THEY WILL F*** YOU OVER!!! I got a 2017 Elantra here and traded my other car in, they harassed me with..." Read more General motors is *** me off General Motors "i bought a 2005 silverado 3years ago and it had many many problems that the dealer fixed under warranty. here now in 2017 i had a blower motor RESISTOR FIRE..." Read more Gekks - $20 out the window Gekks "I have very blister prone feet and bought Gekks to wear with some work shoes (I'm a server and am on my feet between 6-12 hours per shift). The ballet..." Read more