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Contact APMEX Customer Service

How to Reach a Person at APMEX

Verified Contact Information

Toll-Free Number:

  • 1-800-375-9006
    Toll Free
Call customer service
Send Message

Customer Service:

  • 1-405-595-2100
    local
  • 1-888-518-7596
  • 1-800-240-1074

APMEX Emails:

Customer Service
Legal

APMEX Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular APMEX Phone Number
1 (800) 375-9006
Average Hold Time
00:02:47
Average Calls duration
3 minutes
Most Popular APMEX Email Address
service@APMEX.com
APMEX Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (29% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact APMEX Customer Service?

Most Popular Number:

(800) 375-9006
Toll Free
Total calls: 82 Issues resolved: 7 Last call: Apr 28, 2026

The APMEX main customer service number is 800-375-9006. Call this line with any questions related to purchasing or selling gold, silver, rare coins, or other products. If you are interested in sales, choose option 1. For purchases, select option 2. The international line for customers from outside the USA is available at 405-595-2100. Do you need to discuss corporate-related matters with the company’s representative? Get in touch with the APMEX headquarters by using the following contact: 405-595-2100. The rest of the telephone numbers are available on the “Contact Us” page. To go to it, click on “Contact Us” at the bottom of the official APMEX website.

If you prefer written communication, send a letter to the APMEX email via a contact form. To get access to it, go to the “Contact Us” page. Fill out all the fields of a contact form and describe your question in detail in the “How can we help you?” field. Then check a box in the empty square to verify that you are a human, and click on the “Submit” button to send a message. If you have questions related to the privacy policy, send them to service@apmex.com.

The APMEX headquarters is located in the United States at APMEX, Inc. 226 Dean A. McGee Avenue, Oklahoma City, Oklahoma 73102, United States. It fits for personal visits if you need to discuss corporate-related matters with the company representative face-to-face. To send letters, payments, and other correspondence, use the following APMEX mailing address: P.O. Box 269073 Oklahoma City, OK 73126-9073. In the case of payments, add “Attention: Payment Processing” on the envelope.

APMEX hours vary depending on the line and way of communication. The main line, 800-375-9006, is available Monday through Thursday from 8 a.m. to 8 p.m. On Friday, the APMEX customer service team operates from 8 a.m. to 6 p.m. The international and other lines are available during the following business hours: Monday through Friday from 9 a.m. to 6 p.m. As for an online chat option, it is open Monday through Friday from 9 a.m. to 6 p.m. too. The above-mentioned hours are based on the EST time zone.

PissedConsumer Club

Contact Information

APMEX Website:

APMEX Help Center:

Corporate Office Address:

APMEX, Inc.
226 Dean A. McGee Avenue
Oklahoma City, Oklahoma 73102
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 269073

Oklahoma City, OK 73126-9073

More contact details

Fax:

+1 (888) 464 1258

Summary of APMEX Customer Service Calls

105 TOTAL
CALLS
03:11 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call APMEX?

Request for Information Question:

  • “Because I want to talk with a salesman”
  • “Have an older friend who needs assistance buying silver”
  • “About my purchase”

Product/ Service Question:

  • “Interested buying gold coin”
  • “Problem setting up mailing of silver”
  • “Purchase 1/2 ounce gold maple leaf”

Shipping and Delivery Question:

  • “Package delivery”
  • “Order not received”
  • “Item not received”

Account Question:

  • “Need my account number”
  • “Password won’t work”
  • “Reset password”

Return/ Replace Question:

  • “Address change”
  • “Change email address”
  • “Returning customer”

Payments and Charges Question:

  • “Payment”
  • “Change Method Of Payment”

Website/ Application Question:

  • “Website does not allow me to shop or even get the homepage”

Other Question:

  • “Possible sale of gold or silver”
  • “Talk to someone”
  • “Order not processed”

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