Apmex - Damaged Item Sent back to me as replacment
Apmex shipped a silver bullet as part of a larger order of silver.They packed it loose in the cardboard box.
It shot through the box and was damaged. They offered only a replacement for this silver bullet that was damaged. When the replacement arrived I found that they just re-packed the exact same item and sent it back to me as my replacement. The damaged item was sent back to be as a replacement for the same damaged item.
Now they want to try again and promise they will not make the same mistake twice. Very unprofessional packaging. Damaged items are kept laying around and can be shipped back as replacements.
Be careful what you order from them.If you need a replacement be ready for a difficult and poor quality replacement process.
Review about: Apmex Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $1800.
Preferred solution: Refund for the lost time, lost value due to damage, replace with better item.
I liked: Variety of options when buying precious metals.